This page outlines our return and refund policy, including eligibility, timelines, and important conditions.
United States:
We accept returns within 7 days of delivery. Items must be unused, in original condition, and in original packaging.
To initiate a return, please contact us at care@poshlana.com with your order details. Once approved, we will provide a return label and instructions. Free return shipping is available for approved returns.
Canada, United Kingdom, Australia:
Due to high international shipping costs, we do not accept general returns for orders shipped outside the United States.
Exchanges are only available in cases where the item received is defective, damaged, or incorrect.
To request an exchange or refund for such cases, please contact us within 48 hours of delivery with clear photos of the issue. Once reviewed and approved, we will offer a replacement (exchange) or a refund as appropriate.
Please note:
These items are not eligible for return due to hygiene and safety reasons.
For hygiene and safety reasons, certain items cannot be returned. This includes:
– Beauty and cosmetic products
– Personal care items
– Any item marked as non-returnable at the time of purchase
Once your return is received and inspected, your refund will be processed within 5–10 business days to your original payment method.
Please note that it may take additional time for your bank or payment provider to complete the refund process.
If your refund has not been received after this timeframe, please contact us and we will assist you.
Refunds are issued only after the returned item has been received and inspected.
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with clear photos of the issue. We will review and resolve the issue as quickly as possible. Clear photos of the item and packaging may be required for verification.
For any return or refund inquiries, please contact us at care@poshlana.com. Our team will respond as soon as possible.
Give your skin a moment of comfort with a rich, cushiony moisturiser made for lasting hydration. Formulated with hyaluronic acid and tamarind seed polysaccharides, this moisture-intense cream helps replenish the skin and leave it looking smoother, softer and visibly plumper by morning.
Discover the formula's featured ingredients, selected to support a moisturised, softer-looking complexion.
Hyaluronic acid helps attract and retain moisture, supporting a plumper-looking appearance.
Tamarind seed gum complements hyaluronic acid as part of the formula's moisture-focused ingredient blend.
The formula contains 4% shea butter, adding a rich, cushiony quality to the moisturiser.
Vitamin E is included in the formula as part of the moisturiser's ingredient blend.
Some evenings call for a little more comfort. Intense Hyaluronic Moisturizer brings together hyaluronic acid, tamarind seed polysaccharides, 4% shea butter and vitamin E in a rich, cushiony cream. Apply to cleansed skin in the morning or evening, or reach for it whenever your skin needs extra moisture. For very dry skin, use Firm Serum first.
A closer look at the rich, cushiony texture and the details that make this moisturiser a considered part of your skincare routine.
A smooth, cushiony cream that glides across the skin, bringing a comforting feel to your skincare ritual.
Gently massage onto cleansed skin, allowing the cream to spread evenly across the face for a soft, replenished feel.
Tamarind seed polysaccharides complement hyaluronic acid to help maintain skin moisture and leave the complexion looking refreshed.
A clear glass jar and distinctive black lid give this skincare essential a refined presence on your daily beauty shelf.
Presented in its original Posh Lana packaging, the Hyaluronic Moisturizer brings together considered presentation and everyday skincare.
Hyaluronic Acid
Supports a Plumper-Looking Appearance
Hyaluronic acid is a moisture-binding ingredient used in skincare to help attract and retain water. In this formula, it supports the appearance of skin that looks replenished and plumper.
Tamarind Seed Gum
A Plant-Based Moisture Booster
Tamarindus indica seed gum is a plant-derived ingredient that complements hyaluronic acid in this moisture-focused formula.
Shea Butter and Vitamin E
Richness and Care in Every Application
The formula contains 4% shea butter and vitamin E. Together, these ingredients form part of the moisturiser's rich, comfort-focused composition.
Apply to cleansed skin as part of your morning skincare routine.
Apply to cleansed skin as part of your morning skincare routine.
Use in the evening after cleansing, when your routine calls for a rich layer of moisture.
For very dry skin, use Firm Serum first, then apply the moisturiser.
A closer look at the formula, the featured ingredients and the everyday details of your moisturiser.
Application instructions:
