This page outlines our return and refund policy, including eligibility, timelines, and important conditions.
United States:
We accept returns within 7 days of delivery. Items must be unused, in original condition, and in original packaging.
To initiate a return, please contact us at care@poshlana.com with your order details. Once approved, we will provide a return label and instructions. Free return shipping is available for approved returns.
Canada, United Kingdom, Australia:
Due to high international shipping costs, we do not accept general returns for orders shipped outside the United States.
Exchanges are only available in cases where the item received is defective, damaged, or incorrect.
To request an exchange or refund for such cases, please contact us within 48 hours of delivery with clear photos of the issue. Once reviewed and approved, we will offer a replacement (exchange) or a refund as appropriate.
Please note:
These items are not eligible for return due to hygiene and safety reasons.
For hygiene and safety reasons, certain items cannot be returned. This includes:
– Beauty and cosmetic products
– Personal care items
– Any item marked as non-returnable at the time of purchase
Once your return is received and inspected, your refund will be processed within 5–10 business days to your original payment method.
Please note that it may take additional time for your bank or payment provider to complete the refund process.
If your refund has not been received after this timeframe, please contact us and we will assist you.
Refunds are issued only after the returned item has been received and inspected.
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with clear photos of the issue. We will review and resolve the issue as quickly as possible. Clear photos of the item and packaging may be required for verification.
For any return or refund inquiries, please contact us at care@poshlana.com. Our team will respond as soon as possible.
Make cleansing the first step of a refreshed skincare routine. Cleansing Oil helps dissolve makeup, sunscreen and daily impurities while leaving skin feeling soft, balanced and nourished. Its lightweight oil texture massages smoothly over the skin and rinses away with water.
A cleansing oil designed to remove everyday buildup while maintaining a comfortable skin feel. Discover the benefits that make it a useful first step in your skincare routine.
Helps dissolve makeup and lift away daily impurities from the skin.
Helps dissolve sunscreen and everyday impurities during the cleansing step.
Olive, jojoba, grape seed, argan and other oils help condition the skin as it is cleansed.
Rinses away with water, leaving skin feeling clean, soft and nourished.
A good skincare routine begins with an effective cleanse. Posh Lana Cleansing Oil helps dissolve makeup, sunscreen and everyday impurities while leaving skin feeling soft and nourished.
Its blend of castor, soybean, grape seed, olive, argan, jojoba and sunflower seed oils gives the formula its oil-based cleansing character. The lightweight texture massages over the skin and emulsifies with water, making it easy to rinse away.
Use it as the first step of your cleansing routine to leave your skin feeling clean, comfortable and refreshed.
Explore the oils and skin-conditioning ingredients featured in Cleansing Oil. Each has a place in this formula, created to help dissolve daily buildup and leave skin feeling soft.
A lightweight oil cleanser that helps dissolve makeup, sunscreen and daily impurities.
Olive fruit oil is included in the formula to help condition the skin.
Jojoba seed oil is part of the oil blend that helps leave skin feeling soft and conditioned.
Grape seed oil contributes to the blend of plant oils in this cleansing formula.
Squalane is included as a skin-conditioning ingredient in the formula.
Olive Oil
Olive fruit oil is included in the formula to help condition the skin during cleansing.
Jojoba Oil
Jojoba seed oil forms part of the plant oil blend and helps leave skin feeling soft and conditioned.
Argan Oil
Argan kernel oil is another plant oil included in the Cleansing Oil formula.
Apply Cleansing Oil directly to dry skin to begin dissolving makeup, sunscreen and impurities.
Apply Cleansing Oil directly to dry skin to begin dissolving makeup, sunscreen and impurities.
Massage the oil over your face to help loosen makeup, sunscreen and daily impurities.
Add water to emulsify the oil, then rinse thoroughly for skin that feels soft and clean.
A cleansing oil can help make the removal of makeup, sunscreen and everyday impurities a simple part of your routine. Here are three reasons to include Cleansing Oil in your skincare ritual.
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