This page outlines our return and refund policy, including eligibility, timelines, and important conditions.
United States:
We accept returns within 7 days of delivery. Items must be unused, in original condition, and in original packaging.
To initiate a return, please contact us at care@poshlana.com with your order details. Once approved, we will provide a return label and instructions. Free return shipping is available for approved returns.
Canada, United Kingdom, Australia:
Due to high international shipping costs, we do not accept general returns for orders shipped outside the United States.
Exchanges are only available in cases where the item received is defective, damaged, or incorrect.
To request an exchange or refund for such cases, please contact us within 48 hours of delivery with clear photos of the issue. Once reviewed and approved, we will offer a replacement (exchange) or a refund as appropriate.
Please note:
These items are not eligible for return due to hygiene and safety reasons.
For hygiene and safety reasons, certain items cannot be returned. This includes:
– Beauty and cosmetic products
– Personal care items
– Any item marked as non-returnable at the time of purchase
Once your return is received and inspected, your refund will be processed within 5–10 business days to your original payment method.
Please note that it may take additional time for your bank or payment provider to complete the refund process.
If your refund has not been received after this timeframe, please contact us and we will assist you.
Refunds are issued only after the returned item has been received and inspected.
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with clear photos of the issue. We will review and resolve the issue as quickly as possible. Clear photos of the item and packaging may be required for verification.
For any return or refund inquiries, please contact us at care@poshlana.com. Our team will respond as soon as possible.
Meet Posh Lana Hydrating Lip Oil, your everyday lip care essential for soft, smooth-looking lips and a high-shine finish. Its lightweight, non-sticky formula combines nourishing oils to help condition dry lips while adding a beautiful glossy appearance.
Wear it on its own or layer it over your favourite lip colour. One easy step for hydrated-looking lips and a finish you'll want to wear every day.
Thoughtfully selected ingredients, comfortable application, and a finish that works with your everyday routine.
Jojoba seed oil and apricot kernel oil help condition lips and maintain a soft, comfortable feel.
A lightweight formula that glides smoothly over lips without leaving a heavy or tacky feeling.
A glossy finish that gives lips a smoother, fuller-looking appearance without needing a complicated routine.
Wear it alone for a natural shine or layer it over lipstick to add extra gloss to your look.
Six shades. Different moods. One easy addition to your daily lip routine. Explore the Posh Lana Hydrating Lip Oil collection and find the colour that feels right for you.
Jojoba Seed Oil
A nourishing botanical oil that helps condition lips and maintain a soft, comfortable feel.
Apricot Kernel Oil
A nourishing oil that helps soften and condition lips for a smoother, supple-looking appearance.
Vitamin E
Infused with antioxidant vitamin E to support lip conditioning and moisture retention.
A smooth, fluid texture that spreads easily across your lips for comfortable application.
A smooth, fluid texture that spreads easily across your lips for comfortable application.
The applicator glides across your lips, distributing the formula evenly with every swipe.
A clear, reflective shine that gives your lips a smooth, fresh-looking finish without a heavy feel.
Three simple steps to get the most out of your Posh Lana Hydrating Lip Oil.
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