Cleanse Gently. Feel Refreshed.
A gentle daily cleanser that removes impurities while helping maintain your skin's natural moisture. Its hydrating formula leaves your complexion feeling clean, soft and refreshed without a stripped or dry feeling.
This page outlines our return and refund policy, including eligibility, timelines, and important conditions.
United States:
We accept returns within 7 days of delivery. Items must be unused, in original condition, and in original packaging.
To initiate a return, please contact us at care@poshlana.com with your order details. Once approved, we will provide a return label and instructions. Free return shipping is available for approved returns.
Canada, United Kingdom, Australia:
Due to high international shipping costs, we do not accept general returns for orders shipped outside the United States.
Exchanges are only available in cases where the item received is defective, damaged, or incorrect.
To request an exchange or refund for such cases, please contact us within 48 hours of delivery with clear photos of the issue. Once reviewed and approved, we will offer a replacement (exchange) or a refund as appropriate.
Please note:
These items are not eligible for return due to hygiene and safety reasons.
For hygiene and safety reasons, certain items cannot be returned. This includes:
– Beauty and cosmetic products
– Personal care items
– Any item marked as non-returnable at the time of purchase
Once your return is received and inspected, your refund will be processed within 5–10 business days to your original payment method.
Please note that it may take additional time for your bank or payment provider to complete the refund process.
If your refund has not been received after this timeframe, please contact us and we will assist you.
Refunds are issued only after the returned item has been received and inspected.
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with clear photos of the issue. We will review and resolve the issue as quickly as possible. Clear photos of the item and packaging may be required for verification.
For any return or refund inquiries, please contact us at care@poshlana.com. Our team will respond as soon as possible.
A gentle daily cleanser that removes impurities while helping maintain your skin's natural moisture. Its hydrating formula leaves your complexion feeling clean, soft and refreshed without a stripped or dry feeling.
A closer look at the ingredients that help make this cleanser a comfortable part of your daily routine. Each highlighted ingredient contributes to cleansing, moisture support or skin conditioning.
Glycerin helps attract moisture and supports a soft, hydrated skin feel during and after cleansing.
Aloe vera extract helps soothe and comfort the skin while complementing the cleanser's gentle formula.
Betaine is a moisture-supporting ingredient that helps maintain a comfortable, soft-feeling complexion.
Tocopherol, a form of vitamin E, contributes antioxidant properties to the formula and supports skin conditioning.
A good skincare routine begins with a comfortable cleanse. Hydrating Facial Cleanser gently removes everyday impurities while helping maintain the moisture your skin needs to feel soft and refreshed.
Formulated with glycerin, betaine and aloe vera extract, this gentle cleanser helps leave skin feeling clean without an overly dry or stripped sensation. Its skin-conditioning ingredients complement a balanced daily cleansing routine.
Use it morning and evening as the first step in your skincare ritual, then follow with your preferred skincare products.
From its smooth cleansing texture to its moisture-supporting ingredients, discover the details that make Hydrating Facial Cleanser a refreshing everyday essential.
A soft cleanser texture designed to spread easily across the skin during your daily cleansing routine.
Helps attract moisture and maintain a soft, hydrated skin feel.
Helps soothe and comfort the skin as part of the gentle cleansing formula.
Helps support moisture balance and a comfortable skin feel.
Leaves skin feeling clean, refreshed and hydrated after rinsing.
Dispense a pea-sized amount into your palms and add water to create a gentle lather.
Dispense a pea-sized amount into your palms and add water to create a gentle lather.
Gently massage the lather onto your face using soft circular motions.
Rinse thoroughly with lukewarm water and enjoy skin that feels clean, soft and refreshed.
A daily cleanser should do more than remove impurities. It should also help maintain moisture and leave your skin feeling comfortable and refreshed.
Posh Lana Hydrating Facial Cleanser
Usage Tip: Use daily as the first step in your skincare routine.