This page outlines our return and refund policy, including eligibility, timelines, and important conditions.
United States:
We accept returns within 7 days of delivery. Items must be unused, in original condition, and in original packaging.
To initiate a return, please contact us at care@poshlana.com with your order details. Once approved, we will provide a return label and instructions. Free return shipping is available for approved returns.
Canada, United Kingdom, Australia:
Due to high international shipping costs, we do not accept general returns for orders shipped outside the United States.
Exchanges are only available in cases where the item received is defective, damaged, or incorrect.
To request an exchange or refund for such cases, please contact us within 48 hours of delivery with clear photos of the issue. Once reviewed and approved, we will offer a replacement (exchange) or a refund as appropriate.
Please note:
These items are not eligible for return due to hygiene and safety reasons.
For hygiene and safety reasons, certain items cannot be returned. This includes:
– Beauty and cosmetic products
– Personal care items
– Any item marked as non-returnable at the time of purchase
Once your return is received and inspected, your refund will be processed within 5–10 business days to your original payment method.
Please note that it may take additional time for your bank or payment provider to complete the refund process.
If your refund has not been received after this timeframe, please contact us and we will assist you.
Refunds are issued only after the returned item has been received and inspected.
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with clear photos of the issue. We will review and resolve the issue as quickly as possible. Clear photos of the item and packaging may be required for verification.
For any return or refund inquiries, please contact us at care@poshlana.com. Our team will respond as soon as possible.
Bring together the benefits of collagen, retinol and hyaluronic acid in one lightweight facial serum. Designed to help smooth the appearance of fine lines, improve the look of skin texture and replenish moisture, this formula leaves skin feeling soft, supple and refreshed.
A focused combination of skin-conditioning and moisture-supporting ingredients. Explore how collagen, retinol and hyaluronic acid help improve the appearance of skin texture while supporting a soft, hydrated-looking complexion.
Collagen helps condition the skin and supports a smoother, firmer-looking appearance.
Retinol helps improve the appearance of fine lines and uneven skin texture.
Hyaluronic acid helps attract and retain moisture for a softer, plumper-looking complexion.
Skin-conditioning ingredients and hydration support leave skin feeling soft, smooth and refreshed.
Give your skincare routine a focused treatment with Collagen and Retinol Serum. This lightweight formula brings together retinol, hydrolyzed collagen and hyaluronic acid to help improve the appearance of fine lines, support smoother-looking skin texture and replenish moisture.
Skin-conditioning ingredients, including algae extract and coconut fruit juice, complement the formula. With continued use, skin feels softer and more supple, while the complexion looks smoother and more refreshed.
Apply a few drops to your face and neck, gently massage into the skin and follow with your preferred face cream. During the daytime, finish your routine with SPF.
Explore the key ingredients and product details behind Collagen and Retinol Serum. Each element contributes to a formula designed to support smoother-looking skin and everyday hydration.
A lightweight facial serum designed to improve the appearance of fine lines, skin texture and dryness.
Helps improve the appearance of fine lines and uneven skin texture.
Helps condition the skin and supports a smoother, firmer-looking appearance.
Helps attract and retain moisture for a soft, plump-looking complexion.
Algae extract is included in the formula to complement its skin-conditioning and hydrating ingredients.
Retinol
Skin Texture Support
Retinol supports skin renewal and helps improve the appearance of fine lines and uneven texture.
Hydrolyzed Collagen
Skin Conditioning
Hydrolyzed collagen helps condition the skin and supports a smoother, firmer-looking appearance.
Hyaluronic Acid
Moisture Support
Hyaluronic acid helps attract and retain moisture, supporting a soft, plump-looking complexion.
Dispense 2-3 drops into the palm of your hand before applying to your face and neck.
Dispense 2-3 drops into the palm of your hand before applying to your face and neck.
Gently massage the serum into your face and neck until evenly distributed.
Complete your routine with your preferred face cream. During the daytime, follow with SPF.
A focused combination of ingredients designed to support smoother-looking skin and everyday moisture. Discover three reasons to make Collagen and Retinol Serum part of your skincare routine.
