Frequently Asked Questions

Orders are typically delivered within 5–9 business days. Delivery times may vary depending on your location. For full details, please see our Shipping Policy.

Yes, we ship to the United States and most international destinations, including Canada, the United Kingdom, Australia, and Europe. Shipping availability may vary depending on your location and the product.

Yes. Once your order is shipped, you will receive a tracking link via email.

We accept returns within 7 days of delivery. Items must be unused and in their original condition. For complete details, please review our Return & Refund Policy.

No — we offer free returns. If you need to return an item, we’ll guide you through the process. For more information, please see our Return & Refund Policy.

Please contact us within 48 hours of delivery with clear photos of the issue. Our team will review and resolve it as quickly as possible. For more details, please refer to our Return & Refund Policy.

Support is available via email at care@poshlana.com

Most inquiries are answered within 24–48 hours.