This page outlines our return and refund policy, including eligibility, timelines, and important conditions.
United States:
We accept returns within 7 days of delivery. Items must be unused, in original condition, and in original packaging.
To initiate a return, please contact us at care@poshlana.com with your order details. Once approved, we will provide a return label and instructions. Free return shipping is available for approved returns.
Canada, United Kingdom, Australia:
Due to high international shipping costs, we do not accept general returns for orders shipped outside the United States.
Exchanges are only available in cases where the item received is defective, damaged, or incorrect.
To request an exchange or refund for such cases, please contact us within 48 hours of delivery with clear photos of the issue. Once reviewed and approved, we will offer a replacement (exchange) or a refund as appropriate.
Please note:
These items are not eligible for return due to hygiene and safety reasons.
For hygiene and safety reasons, certain items cannot be returned. This includes:
– Beauty and cosmetic products
– Personal care items
– Any item marked as non-returnable at the time of purchase
Once your return is received and inspected, your refund will be processed within 5–10 business days to your original payment method.
Please note that it may take additional time for your bank or payment provider to complete the refund process.
If your refund has not been received after this timeframe, please contact us and we will assist you.
Refunds are issued only after the returned item has been received and inspected.
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with clear photos of the issue. We will review and resolve the issue as quickly as possible. Clear photos of the item and packaging may be required for verification.
For any return or refund inquiries, please contact us at care@poshlana.com. Our team will respond as soon as possible.
Meet your everyday hair-care essential. Posh Lana Luxe Leave-In Conditioner helps detangle, smooth and soften hair with lightweight hydration. Formulated with panthenol, hydrolyzed keratin protein and conditioning ingredients, it helps manage frizz and protect hair against dryness and heat without weighing it down.
Explore the conditioning ingredients and everyday hair-care benefits featured in Posh Lana Luxe Leave-In Conditioner.
Panthenol helps moisturize and condition hair while supporting strength and reducing breakage.
Hydrolyzed keratin protein helps support hair structure, elasticity and resilience.
Rosa Damascena (Rose) Oil is included in our formula and contributes a delicate fragrance.
Conditioning ingredients help smooth and soften hair without a heavy feel.
Give your hair the care it deserves with Posh Lana Luxe Leave-In Conditioner. Created to make detangling easier, this lightweight formula helps smooth, soften and condition hair without leaving it feeling heavy.
Panthenol (Pro Vitamin B5) and hydrolyzed keratin protein help support moisture, strength and elasticity. Rose and jasmine oils add a delicate fragrance to the formula, while conditioning ingredients help manage frizz and protect hair against dryness and heat.
Suitable for straight, wavy, curly and coarse hair, this leave-in conditioner fits effortlessly into your everyday hair-care routine.
Take a closer look at selected ingredients featured in Posh Lana Luxe Leave-In Conditioner.
Helps moisturize and condition hair while supporting strength and reducing breakage.
Included in our formula to help support hair structure, elasticity and resilience.
Rosa Damascena (Rose) Oil is included in our formula and contributes a delicate fragrance.
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Vegetable glycerin is included in our formula as a conditioning ingredient.
Panthenol (Pro Vitamin B5)
Panthenol helps moisturize and condition hair while supporting strength and reducing breakage.
Hydrolyzed Keratin Protein
Hydrolyzed keratin protein helps support hair structure, elasticity and resilience.
Rose Oil
Rosa Damascena (Rose) Oil is included in our formula and contributes a delicate fragrance.
Apply to clean, damp hair as the first step in your leave-in conditioning routine.
Apply to clean, damp hair as the first step in your leave-in conditioning routine.
Spray onto clean, damp hair and distribute through your hair as needed.
Once applied, style your hair as usual.
A simple leave-in routine for hair that feels soft, smooth and easy to manage.
Step 1: Begin with Clean, Damp Hair
Start with freshly washed, damp hair.
Step 2: Spray the Conditioner
Spray Luxe Leave-In Conditioner onto your damp hair.
Step 3: Distribute Through Your Hair
Apply through the hair as needed, focusing on the lengths.
Step 4: Style as Usual
After application, style your hair as usual.
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