Shipping policy
This page outlines our shipping policy, including processing times, delivery estimates, and important shipping information.
Shipping
We offer Free Standard Shipping on all orders to:
- United States
- Canada
- United Kingdom
- Australia
DELIVERY TIMES
- United States: 4–7 business days
- Canada: 6–11 business days
- United Kingdom: 6–11 business days
- Australia: 6–11 business days
Orders are processed within 1–2 business days (Monday–Friday).
You will receive a tracking number once your order has been shipped. Tracking updates may take 1–3 business days to appear.
Countries We Ship To
We currently ship to the following countries:
- United States
- Canada
- United Kingdom
- Australia
We do not ship to P.O. Boxes or military APO/FPO addresses.
LOST OR DELAYED PACKAGES
If your tracking shows no movement after 10 business days, please contact us at care@poshlana.com and we will assist in investigating the issue with the carrier.
If a package is marked as delivered but not received, please check with your local carrier or neighbors before contacting us.
While we work with reliable shipping partners to ensure timely delivery, delays may occasionally occur due to factors outside our control such as customs or carrier disruptions. If your order is significantly delayed, please contact us and our team will assist you promptly.
CONTACT
For any shipping-related inquiries, please contact us at care@poshlana.com. Our team will respond as soon as possible.